1. Information We Collect

Tone collects the following types of information:

Message Content

When you use the /tone command, the text you submit is processed by our AI service to provide tone suggestions. This content is:

Transmitted securely to our AI service providers
Not stored permanently on our servers
Not used for training AI models
Deleted immediately after processing

Slack User Information

We collect basic Slack user information (user ID, team ID) to provide the Service and authenticate your requests. This information is stored only as long as necessary to provide the Service.

2. How We Use Your Information

We use the collected information for the following purposes:

Processing your text to provide tone suggestions
Improving the quality of our service
Responding to your support requests
Analyzing usage patterns to enhance user experience
Detecting and preventing technical issues and abuse

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

AI Service Providers

Your message content is shared with our AI service providers (OpenAI and/or Deepseek) for processing. These providers have strict data protection policies and do not use your data for training their models.

Service Providers

We may employ third-party companies to facilitate our Service, such as hosting providers and analytics services. These third parties have access to your Personal Data only to perform specific tasks on our behalf.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

All data is transmitted using HTTPS encryption
Slack requests are verified using signature validation
Message content is not stored permanently
Access to data is limited to authorized personnel only
We regularly review and update our security practices

5. Data Retention

We retain your message content only as long as necessary to process your request and provide the Service. Messages are immediately deleted after processing. User account information may be retained for as long as your account is active.

6. Your Rights

You have the following rights regarding your data:

Access: Request access to your personal data
Deletion: Request deletion of your data
Correction: Request correction of inaccurate data
Objection: Object to processing of your data
Export: Request a copy of your data in a structured format

To exercise these rights, please contact us through our Support page.

7. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party services you visit.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Support page.

Last updated: January 12, 2025